Manufacturer Part Number

UE169A

Service Name

Care Pack

Product Type

Service

Service Details

Next-day exchange: If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 pm local time.

Response Time

( Next Business Day )

Product Support

LaserJet 11/13xx

Manufacturer Part Number

UE169A

Brand Name

HP

Marketing Information

Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service.

Service Type

Exchange - Replacement - Physical Service

Service Details

Next-day exchange: If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 pm local time.

Service Availability

9 Hours/Day x 5 Days/Week

Service Location

On-site

Product Support

LaserJet 11/13xx