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Personal Audio » Headphones
CREATIVE LABS
CREATIVE LABS
Mfg Part # (70BX000007212)
70BX000007212 - Creative SL3100 Wireless Headphone
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Creative SL3100 Wireless Headphone

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General Information
Manufacturer
Creative Technology, Ltd
Manufacturer Part Number
70BX000007212
Manufacturer Website Address
www.creative.com
Brand Name
Creative
Product Model
SL3100
Product Name
SL3100 Wireless Headphone
Marketing Information
Listen to music without the wires and the hassle. The Creative Wireless Headphone SL3100 is perfect for those who prefer listening to music with complete freedom. Utilizing Bluetooth technology, this headphone is compatible with a wide range of devices, such as Creative MP3 players2, home stereo systems, TV sets and gaming consoles.
Product Type
Headphone
Technical Information
Connectivity Technology
Wireless
Operating Distance
32.81ft
Minimum Frequency Response
10Hz
Maximum Frequency Response
20kHz
Miscellaneous
Package Contents
SL3100 Wireless Headphone Creative wireless audio adapter AC-DC power adapter (110~220V) Audio cable (1.5 meters) User manual Additional pair of leatherette earcup cushions
Additional Information
Integrated Rechargeable Lithium-ion Battery Battery Time: Up to 8 hours playback time Frequency Range: 2.4 to 2.4835 GHz Compatibility: Bluetooth v1.2 Class 2 radio Advanced Audio Distribution Profile (A2DP), Audio/Video Remote Control Profile (AVRCP) Creative MP3 Players:Creative ZEN, ZEN MICRO, ZEN MICROPHOTO, ZEN SLEEK, ZEN SLEEKPHOTO, ZEN NEEON (5GB & 6GB), ZEN VISION and ZEN VISION:M
Warranty
Standard Warranty
1 Year Limited
Earpiece
Earpiece Design
Behind-the-neck
Earpiece Type
Binaural
Driver Type
Neodymium Driver
Controls/Indicators
Earpiece Controls
Volume
Network & Communication
Wireless Technology
Bluetooth
Other Great Deals product reviews
Reviewed by: cenielsen on 13-May-07 Rating: 1 Star Review
Strengths:
Summary: We ordered SL3100 wireless headphones from Creative online on January 10 2007. My husband opened the box and was stretching the headphones open WITHOUT excessive force when the plastic piece that goes behind the head cracked in two pieces. This was quite disappointing as we had not even used them yet. I called Creative the next day described exactly what happened and was told I could return them for an equivalent or same pair. 1st there were problems in receiving The e-mail info for exchange as the email address was not clearly from Creative so the RMA disappeared into junk mail. When I called to ask where the info was it was clear they had had this problem before but not clear they were making efforts to fix it.

I returned the headphones only to get a call WEEKS later telling my husband this type of damage could not be exchanged or refunded. At the time I was recovering from retinal detachment surgery and did not have the vision or energy to protest.

When I called May 10, 2007 1st I met an unwelcoming telephone answering system with no clear option to discuss customer concerns or complaints. The first customer service agent who answered said he remembered one of my initial calls but these decisions were made by managers. So I waited while he got a manager who told me another manager had examined the headphones after return and her judgment that the damage was caused by us and therefore nonrefundable was final. He said it might have been more likely refunded if there had been multiple complaints. He also said it didn’t help my chances of a decision in my favor that I waited so long to complain.

We had previously purchased 5 Creative MP3 players which had worked well for us and planned to purchase more but now we will seek out their competitors in search of more sympathetic customer service.

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